Documents and Membership Card
ClubTrack can provide member document storage and a digital membership card. These features only appear when your club has enabled them.
Upload a document
Go to Documents → My Documents.
- Select the document type.
- If applicable, choose whether the file is the front or back of the document.
- Choose the file from your device.
- Select Upload document.
Supported uploads in the current web app are:
- JPEG/JPG images
- PNG images
- PDF files
Current upload limits are:
- images: 1 MB maximum per file
- PDFs: 5 MB maximum per file
The available document types include driver's licence, Medicare, longarm, handgun, other, and — when membership cards are enabled — membership-card profile photo.
Profile photos
If membership cards are enabled, you can upload a profile photo from My Documents.
Use a clear, front-facing portrait. Depending on your club's settings, the new photo may either become active immediately or remain Pending approval until an administrator reviews it.
Possible photo statuses include:
- Approved — currently available for member-facing surfaces and the membership card
- Pending approval — uploaded but not yet approved
- Rejected — not approved; the administrator may provide a reason
If a new photo is pending approval, an existing approved photo may continue to be used until the new one is accepted.
Download or remove a document
Your document list contains the files currently attached to your member account.
Use the available actions to download a file or delete it. Deleting a document cannot be undone, so make sure you still have your own copy if you may need it later.
Digital membership card
If enabled, go to Documents → Membership Card.
Your club controls the design and information displayed on the card. Depending on club settings, it may include:
- your member details
- membership tier
- profile photo
- qualifications
- kiosk QR code
The page can be used to view and print your digital membership card.
Kiosk QR code and privacy
A kiosk sign-in QR code may also be available from My Account → Security & Kiosk PIN after you set a kiosk PIN.
Treat kiosk QR codes as credentials. The security screen warns that the QR contains your member number and PIN, so do not post or share it publicly.
I cannot see Documents or Membership Card
These items are feature-controlled by your club. If an expected menu item is missing, contact a club administrator to confirm whether the feature is enabled for your club.